Privacy Policy

Last Updated: [30/08/2025]

Right Chop or AccuFiling (“Company”, “we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Consumer Protection (E-commerce) Rules, 2020 applicable in India.

By using our website, mobile application, and related services (collectively, the “Services”), you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

a) Personal Information

• Name

• Contact number

• Email address

• Delivery address

• Payment details (processed through secure third-party gateways; we do not store card details)

b) Sensitive Personal Data (as per IT Rules, 2011)

• Payment/transaction-related information (secured and encrypted)

c) Non-Personal Information

• Device details (IP address, browser type, operating system)

• Usage data (pages visited, time spent, actions taken)

• Location information (only with your permission, for delivery purposes)

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2. How We Use Your Information

We process your information for:

• Order processing and doorstep delivery

• Payment processing through trusted gateways

• Customer support and service improvement

• Sending offers, updates, and promotions (with your consent)

• Preventing fraud, misuse, and ensuring security

• Compliance with legal and regulatory requirements in India

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3. Sharing of Information

We may share your data only with:

• Delivery partners for fulfilling orders

• Payment service providers for secure transactions

• Third-party vendors (IT, analytics, SMS/email providers) for business operations

• Law enforcement authorities when legally required

We do not sell, rent, or trade your personal information with third parties.

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4. Data Security

We follow reasonable security practices as mandated under the IT Act, 2000 and IT Rules, 2011, including encryption, firewalls, and secure servers, to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute protection.

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5. Your Rights

As per Indian law, you have the right to:

• Access, review, and correct your personal data

• Withdraw consent for data processing (where applicable)

• Request deletion of your personal data (subject to legal retention obligations)

• Opt-out of promotional communications at any time

You may exercise these rights by contacting us at [Insert Email].

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6. Cookies & Tracking Technologies

Our Services use cookies and similar technologies to:

• Enhance user experience

• Remember user preferences

• Analyze traffic and improve performance

• Show personalized offers

You can disable cookies through your browser settings, but some features may not function properly.

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7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law (such as tax and accounting regulations).

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8. Children’s Privacy

Our Services are intended only for individuals 18 years and above. We do not knowingly collect personal data from minors. If we become aware of such data collection, we will delete it immediately.

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9. Updates to this Policy

We may revise this Privacy Policy from time to time. Updated versions will be posted with a new “Last Updated” date. Continued use of our Services constitutes your agreement to the revised policy.

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10. Grievance Officer (As per IT Act, 2000)

In compliance with the IT Act, 2000, we have appointed a Grievance Officer.

Grievance Officer
Grivence Department
Email: support@rightchop.com
Phone: 9911255011